Cadillac V-Series - CTS-V, STS-V and XLR-V

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-   -   Clutch Replacement under Warranty (https://www.vseries.net/forums/7-cts-v-discussion/665-clutch-replacement-under-warranty.html)

bimmer4life 04-02-2007 10:25 AM

Clutch Replacement under Warranty
 
I am now in the process of having to replace my clutch a second time with only 30,000 miles on my CTS-V; however, the dealer has claimed that Cadillac will only replace a clutch one time under warranty. Has anyone else experienced this pushback from a dealer? Has anyone had their clutch replaced more than once under warranty? What is the best way to deal with Cadillac's refusal to support their product?

torchredfrc 04-02-2007 03:12 PM

I would recommend calling the Customer Service 800 number in your manual. GM should replace any defective part under warranty.




cts-vroom! 05-27-2008 11:04 AM

Quote:

Originally Posted by bimmer4life (Post 2228)
I am now in the process of having to replace my clutch a second time with only 30,000 miles on my CTS-V; however, the dealer has claimed that Cadillac will only replace a clutch one time under warranty. Has anyone else experienced this pushback from a dealer? Has anyone had their clutch replaced more than once under warranty? What is the best way to deal with Cadillac's refusal to support their product?

I'm trying to figure out how you got them to replace one under warranty. They won't replace mine after 33k miles?:confused: They tell me it's normal wear and tear?!


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