Clutch Replacement under Warranty - Cadillac V-Series - CTS-V, STS-V and XLR-V
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post #1 of 3 (permalink) Old 04-02-2007, 10:25 AM Thread Starter
 
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Clutch Replacement under Warranty

I am now in the process of having to replace my clutch a second time with only 30,000 miles on my CTS-V; however, the dealer has claimed that Cadillac will only replace a clutch one time under warranty. Has anyone else experienced this pushback from a dealer? Has anyone had their clutch replaced more than once under warranty? What is the best way to deal with Cadillac's refusal to support their product?
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post #2 of 3 (permalink) Old 04-02-2007, 03:12 PM
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I would recommend calling the Customer Service 800 number in your manual. GM should replace any defective part under warranty.




2005 CTS-V - repurchased by GM as a lemon
2006 Corvette Coupe
1999 Corvette Fixed Roof Coupe
http://www.thend.org/~mkane/Corvette/

Install a wide band oxygen sensor in place of a stock sensor:
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Notice: Vehicle component durability is greatly influenced by these driver abuses. Driving in this manner is not recommended.
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post #3 of 3 (permalink) Old 05-27-2008, 11:04 AM
 
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Quote:
Originally Posted by bimmer4life View Post
I am now in the process of having to replace my clutch a second time with only 30,000 miles on my CTS-V; however, the dealer has claimed that Cadillac will only replace a clutch one time under warranty. Has anyone else experienced this pushback from a dealer? Has anyone had their clutch replaced more than once under warranty? What is the best way to deal with Cadillac's refusal to support their product?
I'm trying to figure out how you got them to replace one under warranty. They won't replace mine after 33k miles? They tell me it's normal wear and tear?!
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