Well, it's looking like GM might be purchasing my CTS-V back from me. We are now on attempt #3 to repair my personalization and various other electrical problems and the car is been in the shop for 2 straight weeks. The prior attempt took 2 weeks and the attempt where they "couldn't reproduce" my problem took them just a single day. If anyone here has any experience with the lemon law, I would really appreciate the insight. If anyone knows of any good attorneys who practice in New Mexico and do consumer law I would appreciate that information as well.
As far as my problems go, I hope they are one off and no one else is experiencing intermitant problems with their personaliztion. If you are, I hope you get a better service department to deal with than the one we have here. Cadillac will not treat you right, in my opinion it's up to the dealer to do it. Cadillac has refused to pay for the rental car the dealer put us in for the past two weeks so the dealer has moved us from it to one of their cars. We've been in a Deville (which I hated), a Enterprise SRX twice (which I didn't mind) and now we've been moved in to a dealer SRX that is in poor shape. It squeaks, rattles, seems to have noise comming from the transmission, and the power seats are loud as hell. This car only has 12,000 miles on it... I guess I expected better from Cadillac on both my car and the car they put us in while mine is being serviced. The dealer car was giving to us with only a quarter tank of gas in it and the dealer said Cadillac will not authorize any more fuel in their car because customers were not refilling it. I don't even want to go in to how I feel about that...
This has been a huge inconvience and an amazingly hard experience to deal with. Cadillac has been thus far unhelpful and the dealers service has gotten to the point where they are just throwing parts at the problem. The car is obviously a lemon and I have a feeling this is going to get to the point where I will have to hire an attorney. I can honestly say that after this experience, I will never buy another Cadillac again and I probably will think twice before purchasing another GM product at all. It will have to be one hell of a deal.
Last edited by torchredfrc; 11-30-2005 at 11:29 AM.
Reason: Changed title, hopeing to get more reads.